A Structural Equations Model on Mobile Banking Factors Influencing Socio-economic Development in Bangladesh

Mobile banking has now become the most effective tool of financial inclusion worldwide as it offers a signific ant impact over the social and economic development of its users. Within a very short span of time, m obile banking depicted a tremendous growth in Bangladesh. This innovative payment mechanism has been adopted by users from every walk of life. This study analyzes the impact of some selected qualitative variables i.e. knowledge, usage and experience relating to mobile bank ing, on the customers’ socio-economic development. The mediating ef fects of ICT literacy and attit ude towards technology adoption were also analyzed. The data were collecte d through self-reported questionnaires from 357 sample respondents. The study fi ndings conclude that almost all of the specified qualitative variables of mobile banking hav e direct effects on a custom er’s socio-economic development and mediating variables have some effe cts on such direct relationships.